Welcome to I Love Collectables – You are free to view and browse the shop, but the law requires me to deliver this legal stuff.
Terms & Conditions
In a nutshell, you are free to browse, buy and return your collectables in a reasonable time – I am always here to take questions, deal with any grievances and guide you through the process if necessary – International buyers are always welcome, just message me or use the LIVE Chat function to discuss postage costs, if any. I can usually provide a price within moments!
However, and as you have probably read before many, many, many times before…..
…..By viewing this website, you agree that you have read and accepted the following:
ILOVECOLLECTABLES.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
This policy is effective from 13th October 2009.
What do we collect?
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details (via PayPal) and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access?
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
What do we do with the information that is gathered?
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
1 Internal record keeping.
2 We may use the information to improve our products and services.
3 We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
4 From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other sites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
1 whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
2 if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to Queen’s Keep, East Hill Road, Ryde, PO33 1LL, Isle of Wight or emailing us at [email protected]
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Queen’s Keep, East Hill Road, Ryde, Isle of Wight, PO33 1LL.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
This website and its content is copyright of ILOVECOLLECTABLES.com- ILOVECOLLECTABLES.com 2009-2017. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
– you may print or download to a local hard disk extracts for your personal and non-commercial use only
– you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system. ILOVECOLLECTABLES.com reserves the right to reject a listing under this promotion and remove the promotional offer at any time.
Payment via The PayPal Payment Gateway and Privacy/Data Collection
Please see the PayPal website for specific terms: https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev
Phew! That was a mouthful! Lol!
Please note, for information/terms regarding Sales, Prop Hire and I Love Collectables’ 14 Day No-Quibble Guarantee, please visit the About page!